eBay Virtual Assistants
Navigating the competitive landscape of eBay selling requires expertise, precision, and strategic acumen. Bruntwork’s eBay Virtual Assistants are here to empower your online selling journey, offering specialized support in listing creation, optimization, customer service, and sales strategy. Our experts manage your eBay store, from product research and listing to handling inquiries and processing orders, ensuring your listings rank high and attract more buyers. With Bruntwork, you gain access to dedicated professionals who understand the nuances of eBay’s platform, providing you with a cost-effective solution to scale your business and enhance your online presence.
Maximize Your eBay Sales with Bruntwork's Expert Assistance
Bruntwork’s eBay Virtual Assistants bring a wealth of knowledge and experience to your online store. They specialize in creating compelling listings with SEO-friendly titles, accurate descriptions, and high-quality images to stand out in eBay’s vast marketplace. Additionally, they manage inventory, monitor pricing strategies, and analyze market trends to keep your store competitive. By handling customer communications and feedback management, our assistants ensure a positive buying experience, fostering customer loyalty and repeat business. With Bruntwork’s scalable and flexible support, you can focus on expanding your product range and exploring new markets while we take care of the day-to-day management of your eBay store.
Product Listing & Optimization
Bruntwork’s eBay Virtual Assistants are adept at creating and optimizing product listings to capture the attention of potential buyers. They ensure each listing has SEO-friendly titles, detailed descriptions, and uses keywords effectively, increasing visibility and driving sales on eBay’s competitive platform.
Inventory Management
Efficient inventory management is crucial for maintaining a successful eBay store. Our Virtual Assistants help you keep track of your stock levels, update listings accordingly, and advise on restocking to prevent overselling and maintain customer satisfaction.
Customer Service & Feedback Management
Providing excellent customer service and managing feedback are key components of our eBay Assistants’ roles. They handle customer inquiries promptly, resolve issues, and encourage satisfied customers to leave positive feedback, thus enhancing your store’s reputation.
Order Processing & Fulfillment
Our eBay Virtual Assistants streamline the order processing and fulfillment process, ensuring orders are accurately processed and shipped on time. They manage logistics and communicate with buyers throughout the shipping process, providing updates and tracking information.
Market Research & Competitive Analysis
Conducting market research and competitive analysis, Bruntwork’s Assistants identify trends, demand for products, and what competitors are doing. This information is crucial for adjusting your strategy, pricing, and listings to stay ahead in the market.
Pricing Strategy & Sales Promotions
Developing effective pricing strategies and managing sales promotions are tasks our eBay Virtual Assistants excel in. They analyze market prices and adjust your pricing to remain competitive while also planning and implementing promotional activities to boost sales.
eBay SEO & Store Optimization
Our Virtual Assistants optimize your eBay store for search engines, improving the visibility of your listings. They focus on eBay SEO practices, including keyword optimization and category selection, to enhance your store’s findability.
Photo Editing & Listing Enhancement
High-quality images are essential for successful eBay listings. Bruntwork’s eBay Assistants offer photo editing services to enhance your product images, making your listings more appealing and likely to convert viewers into buyers.
Custom eBay Store Solutions
Understanding that each eBay store has unique needs, Bruntwork provides custom solutions tailored to your specific requirements. Whether it’s strategy development or specific tasks like international listing management, our Virtual Assistants are equipped to support your store’s growth.
Why Choose BruntWork Virtual Assistants?
HIPAA Compliant and data sensitivity-trained agents
$ No set up fees
(recruiting is free).
Free to change your staff
if you need to.
Only pay an hourly rate which includes computer, internet and all fees.
24/7 operation
(we can handle global businesses).
No lock in contracts.
How to Hire a Virtual Assistant?
Say goodbye to sifting through countless profiles and unverified freelancers on generic platforms.
We simplify the process of offshore staffing, ensuring you’re matched with the ideal virtual assistant tailored to your practice’s unique needs.
Discovery Call
Candidate Screening and Testing
Based on your requirements, BruntWork’s recruitment team sources and selects for a shortlist of the top qualified candidates. We then perform a technical check of their computer and internet connection, as well as require the candidate to pass standardised English language, logic and numeric aptitude tests.
Client Interview and Testing
Only once we’ve screened and shortlisted the most suitable candidates will we set up a video call for you to interview.
Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work
Cultural Awareness Training
We provide a full day training session to ensure awareness of Western communication styles, including working with customers in countries such as in Australia, the US, Canada and the UK.
Timesheet Tracked Hourly Billing
BruntWork’s Client Services Team will track hours and provide you with fortnightly summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
Frequently Asked Questions
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
An eBay Virtual Assistant can manage a wide range of tasks including product listing creation and optimization, inventory management, customer service, order processing, market research, pricing strategy, eBay SEO, photo editing, and custom store solutions.
An eBay Virtual Assistant improves your store’s performance by optimizing listings for search, managing inventory and orders efficiently, providing excellent customer service, and implementing strategies that enhance visibility and sales.
Bruntwork’s eBay Virtual Assistants possess a comprehensive set of skills, including expertise in eBay’s platform, SEO knowledge, customer service excellence, analytical skills for market research, proficiency in photo editing tools, and strategic planning abilities.
Yes, eBay Virtual Assistants can help with international listings, managing the complexities of selling across different countries, including translation, currency conversion, and understanding international shipping and customs regulations.
Outsourcing has been around for decades, however companies are now finding since Covid-19 that the need to have local staff has diminished significantly. If you are thinking about reducing operational cost in your business and improving efficiency, outsourcing could be perfect for your business. Outsourcing typically relates to the process of hiring your full or part-time employees and the Philippines is considered the leading country for outsourcing with incredibly high rates of education, an amazing, hard working culture and well established infrastructure for remote teams. BruntWork helps small and large companies establish remote teams in record time and has large clients who are ASX and NASDAQ listed (as well as many smaller ones). Let us help you outsource to the Philippines and find the perfect employee to fit your business.
We can do part time, or we can place full time Virtual Assistants that will work exclusively for you (or part time if you prefer). The assistants are hand-picked for you based on your requirements. For your company, it will be the same person throughout your journey so that you can build rapport and learn the needs of your business
Great english, hard working attitude, university education and a friendly demeanour are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.
Virtual assistant services include everything you might possibly dream of. One of the most important qualities we look for is time management skills so we can ensure your tasks are completed quickly with excellent communication skills (both verbal and written). Before we undertake our recruitment process we check knowledge of the tools you use most commonly.
What your VA can do is limited only by your imagination and capacity to train. Some VAs we’ve placed manage calendars and inboxes, undertake research and manage LinkedIn profiles for lead generation. They can create spreadsheets, update, and audit websites, build and optimise online product listings. Our VAs are trained to ensure that communication with your customers is timely and professional. Apart from this, if you have any other need, you can tell them and they make sure to get the work done for you.
There are so many benefits to outsourcing virtual assistants to the Philippines. Firstly Filipinos love virtual assistant work, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in the Philippines. We find that virtual assistants hired by BruntWork report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion.
One understated benefit is the mental freedom associated with ceasing tasks that suck your creativity. With this new mental clarify, you can dream up new ideas to help your business expand and run more efficiently.
14 days is the average time it takes for BruntWork to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of employees to your business.
Our recruitment process is not dissimilar to an on-shore recruitment process except our labour pool is 5x bigger than your labour pool on-shore. The Philippines has over 100m population, so for every role we advertise, expect 5x the number of applicants. But don’t worry, we take care of all the hard work for you, vetting candidates for English, aptitude and skills and surface only those candidates that we expect are going to perform well for you and your company. We’ll ask you to provide a brief with specifics about your business needs, we’ll use that as the basis to surface relevant clients and then we’ll shortlist the best for an interview with you. If you prefer, you can conduct the final interview. For whatever reason if a candidate doesn’t work out, we’ll do the hard work of exiting them and replacing them with a better candidate.
Virtual Assistants manage customer inquiries and feedback by providing timely and professional responses to questions, resolving issues efficiently, and encouraging satisfied customers to leave positive feedback, thereby improving your store’s rating.
eBay Virtual Assistants use various tools for listing and inventory management, including eBay’s Seller Hub, third-party inventory management software, and listing optimization tools to ensure accuracy and efficiency in managing your store.
To get started with an eBay Virtual Assistant from Bruntwork, you can contact Bruntwork to discuss your needs, outline the tasks and goals for your eBay store, and choose a virtual assistant with the right skills and experience to support your business.
eBay Virtual Assistants stay updated with eBay policies and trends by regularly reviewing eBay’s seller updates, participating in eBay community forums, attending webinars and training sessions, and following industry blogs and newsletters to ensure compliance and strategic alignment with the latest eCommerce practices.
Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more. BruntWork screen and interview candidates based on your requirements and choose the perfect candidate suitable for your business. KPIs are something you set up with the hired employee once they are on board.
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Yes, candidates will be informed of your business’s preferred work hours. Filipino employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the Philippines due to the number of US clients that utilise the Philippines for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.
We bill out of Australia and take care of payroll as part of our service at no extra cost.
Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference. We are fully compliant and certified to ISO 27001.
What Do Agents Think About Working for BruntWork's Clients?
Caren Mangaran shares her experience, firsthand.
Real World Client Testimonials
Need 50 heads in 14 days? An overhaul of your digital marketing? Data analysts, telemarketers? Hear about the BruntWork experience direct from our clients themselves.
Anthony Spon-Smith, Chief Executive Officer
Coco Republic
“Coco Republic offers beautifully crafted furniture to clients globally. As a multi-jurisdictional retailer, outstanding service to our clients is at the heart of everything we do. We approached BruntWork primarily for customer support and they have been outstanding at finding the best recruits to operate around the clock, at the lowest cost possible with speed unparalleled in the industry.”
Manal Iqbal, Chief Executive Officer
Buddy Bet
Buddy Bet is a ‘world first’ social network where you can bet on almost anything. From sports to entertainment and the downright ridiculous, you can bet on almost anything with Buddybet. “Bruntwork has been instrumental in helping us build a strong, remote, global workforce to achieve success. We have thrown several tasks at them and they have delivered constantly. We highly recommend their services.”
Shanya Suppasiritad, Chief Executive Officer
RNTR
Elevate your look with Rntr.’s curated selection and hit refresh whenever you choose. “BruntWork’s team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup – they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. “
Trusted by Top Companies for all types of Outsourcing
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
